AI coaching for dealerships
SalesDrill listens to BDC and service calls, showroom and service-drive conversations, and web chats. It finds the moments that make or lose the deal, then trains every consultant, advisor and BDC rep with AI role-plays built from your playbook.
01 — Signal
Managers coach from the few calls they happen to overhear. SalesDrill covers the phone, the floor and the web, so coaching is based on what really happens.
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BDC, sales and service calls are transcribed and scored. We flag missed appointments, unanswered price questions and callers transferred one time too many.
CH-02
Our small IoT listening device sits on the sales desk or the service write-up lane. It captures the face-to-face conversations no phone system ever records.
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We read web chats and digital retailing sessions to see where shoppers stall. Chat agents and bots both get coaching on what to say next.
02 — Teardown
Here is how SalesDrill reads a 14-minute visit. Each marker is a moment where the deal moved. Select one to see what was said and what to coach.
03 — Engine
Training videos teach facts. SalesDrill changes how your people sell, write up and talk to customers, one practiced conversation at a time.
Calls, the floor and web chats are captured securely.
AI rates rapport, discovery, objections, tone and pace.
The rep gets a recap. The manager gets one coaching priority.
The rep practices that exact moment with an AI customer.
Goals tie each skill to close rate, CSI and gross.
04 — Role-play
Build scenarios, customer personas and scoring rules from your own playbook and brand. Reps talk out loud with an AI customer. Pick a persona.
05 — Departments
Variable ops, fixed ops and F&I each get their own scenarios and scorecards.
Variable
Meet and greet through the write-up.
Variable
Turn leads into shown appointments.
F&I
Menu presentation that customers trust.
Fixed
Write-ups that build trust and hours.
Fixed
Fill the drive without overbooking.
Fixed
Retail and wholesale customers.
06 — Interfaces
Rep app
Consultants, advisors and BDC reps practice on their phone between ups and get instant feedback.
Manager console
Sales managers and service managers get a ranked list with the clip to review.
Example data07 — Revenue
Load your sales and service process. SalesDrill turns each step into scored behaviors and practice scenarios, then shows which skills move your numbers, store by store.
More ups and calls end in a sold unit or a set appointment.
BDC reps set firm times that customers keep.
Better conversations show up in surveys and reviews.
Advisors and F&I managers present with confidence.
Green peas practice real ups before their first shift.
People stay when they feel coached and see their progress.
Privacy
We coach behavior, not people's private lives. SalesDrill analyzes conversations securely and looks at tone, pacing and communication. Personal information such as card numbers is removed before analysis.
Book a demo
We'll score a sample of your real calls and showroom conversations and show you the three coaching moments worth the most gross.